Ask your expert: We recommend that you contact your local Schmidt & Bender dealer directly. They can arrange all further steps for you and contact us.
or
Contact the Schmidt & Bender service department: If you would like to send your riflescope in to us directly, please contact our service centre (see below) directly, as different countries have different restrictions and regulations for the shipping of riflescopes.
Our service staff will be happy to help you
Schmidt & Bender GmbH & Co. KG
Service center
Am Grossacker 42
35444 Biebertal
Germany
Phone: +49 (0) 6 40 9 / 81 15 - 20
Fax: +49 (0) 6 40 9 / 81 15 - 60
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Opening times
Monday–Friday 8:00 AM to 04:00 PM (16:00)
German Local Time
Your service contacts
Nadja SchindlerPhone: +49 (0) 6409/8115-632
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Phone: +49 (0) 6409/8115-20
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Phone: +49 (0) 6409/8115-40
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Schmidt & Bender Inc.
Service-Center
204 McGhee Rd
Winchester, VA 22603
U.S.A.
Phone: +1 (540) 450 8132
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Opening times
Monday–Friday 8:30 AM to 05:00 PM (17:00)
Eastern Standard Time (EST)
Your service contact
Jerry RickerPhone: +1 540 450 8132
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
How do I send in my riflescope?
Once you have received all the important information, please download and complete the following form. Please enclose the completed form with the riflescope you are sending in.It is also possible to attach your form to your package in a window envelope.
Furthermore, we would like to point out that your shipment should only be sent as an insured package.
To the form
How do we proceed after shipping?
We issue a confirmation of receipt for all incoming riflescopes. In the case of riflescopes that are sent in but not covered by the warranty, we will provide you with an estimate for the cost of repair.
